Best B2B Services Provider Award
Company: Pacifica
Entry Statement:
Founded in 2003 and united under the Pacifica brand two years later, we’ve grown to become the largest domestic support services provider in the UK and a trusted name across Europe. With a reputation for excellence and a core resource of directly employed, experienced engineers, sales and support staff, our service offer includes repairs in and out of guarantee, warranty products, spares warehousing and product replacement.
We work with a number of the worlds leading OEM brand owners to support their product service needs throughout the UK and Ireland; working closely with Insurers and Domestic Appliance Retailers who choose our solutions to fulfil their product servicing and warranty requirements.
Pacifica complete around 390K appliance repairs per year and have around 109K subscription warranties policies in force.
Pacifica engaged with Carbon Neutral Britain in August 2022, with the ambition to measure and offset our organisation emissions – to become Carbon Neutral. This Carbon Emission Report measured and calculated the total Greenhouse Gas (GHG) Emissions produced directly and indirectly from Pacifica’s activities. In September 2022 became certified as a Carbon Neutral Business, the first in its sector.
Entry ID: 12083
